Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

For your convenience, drop off appointments are available. You can bring your pet at the time that works best for you and leave him or her with us for a couple of hours or all day. Usually we will ask you to drop off sometime in the morning so our doctors can examine your pet in between appointments or at the time reserved for admitted patients. Once the doctor is done, he or she will give you a call to go over he diagnosis and to give you discharge instructions. 

For the safety of all the animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during their visit, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons that we ask you to restrain your pet. We recommend that animals be placed on a leash or in a pet carrier before entering the waiting room.

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, cash and personal checks.